Dan Steinman, Head of Gainsight EMEA, and a recognized domain expert in Customer Success, shared some of his insights about customer success with the Viking Venture portfolio companies in Oslo last week.
Mr Steinman has previously held positions as Chief Evangelist and Chief Customer Officer at Gainsight and has also held Customer success positions at Marketo, Mozes and NearbyNow. He is also author of the book Customer Success.
Steinman shared his insights about customer success with the Viking Venture Portfolio companies in Oslo. The day consisted of presentations and discussions around best practices and gathered more than 30 people from across the Viking Venture portfolio.